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About IASM


Information & Support Manchester (IASM)

IASM offers information, advice and support to children, young people and parents/carers about special educational needs and disabilities (SEND). This includes health and social care where it is linked to education.

It’s a free, confidential and impartial service, based in the city and commissioned by Manchester City Council.

IASM has its own, independent website:

 We have an extensive range of booklets on many subjects on our website under factsheets.

IASM Helpline

IASM has extended its helpline hours during the coronavirus pandemic. It operates between 8.30am-4pm, Monday to Friday - 0161 209 8356.

This will be the answer machine so please leave a name, phone number and message and the service will call you back as the calls are answered in order. The answer machine is on 24 hours.

Alternatively, email a message to the, giving your name and message with a phone number and they will call you back.

The majority of calls are answered on the same day but if late it will be a next working day call.