Early Help - Latest News & Good Practice

Please use this link to view our Accessibility Statement If you require any of our current Early Help products (September 2021 onwards) as produced from this time onwards, in a more accessible format, then please do email us: jeff.burns@manchester.gov.uk or Anthony.gilfillan@manchester.gov.uk

Central Government Covid-19 restrictions have been lifted, however we wish to ensure, by following the current guidance and advice, that we continue to prioritise keeping families and workers safe. There may continue to be some changes, as to how we contact families and share information as part of a multi-agency Early Help response. Please note that whilst we will endeavour to respond in a timely fashion to all Requests for Early Help Support, there may still be occasions, when we take a little bit longer to get back to you regarding your Request. We will however respond to all requests for Early Help Support. 


From 1st Jan 2021 a slightly revised Request for Early Help Support form will come into effect. This form should be completed by partner agencies requesting targeted Early Help interventions when those families are unable to be supported by universal or single agency services. To access the form click here.

The form should be completed with the agreement of the child and family. If there is a lead professional for the child or family an Early Help Assessment should have been completed prior to the request for support form being submitted.


Around 80 different professionals from education, health, emergency services, housing and the voluntary sector attended the 2 sessions and, in addition to being briefed on the latest news from the North Hub, heard presentations from an online counselling service (Kooth) and a befriending service (Safe Families For Children), along with talks from Housing Connect and Northwards Housing. At the end of the session, attendees were invited to give feedback on how they felt the hub was doing. Among the positive things mentioned were the new simpler EHA, quick responses to queries and good multi-agency working, whilst things that could be improved were the Early Help website and form, issues with receiving URNs and increased frequency of open days/ networking events such as this.

North, Central and South Hubs have regular open days which are great for networking, meeting different partners and solving problems.


Please register a completed Early Help Assessment by sending an email to:


 ***Sharing information Securely. When sharing information (via email) with our Early Help Hubs, please use an EGRESS account. Further information on how to obtain/access an account can be found on the documents link on this page.***

If you have sent an Early Help Assessment (EHA) to the Early Help Team for registration and not received a response, or an Unique Reference Number (URN), returmed to you 10 days after sending, please contact the appropriate Early Help Hub to check if your EHA has been registered. The Hubs contact details are as follows: 

North – 0161 234 1973  

e-mail – earlyhelpnorth@manchester.gov.uk 

Central – 0161 234 1975 

e-mail – earlyhelpcentral@manchester.gov.uk 

South – 0161 234 1977 

e-mail – earlyhelpsouth@manchester.gov.uk

Alternatively, you can speak to the hubs directly by clicking on the link "How to contact your Early Help Hub".


There is also useful information about services, activities, websites and online resources for children and young people and families. Ttese are linked to the categories in the Early Help Assessment and plan. Please also use the Help and Support Manchester website.

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Is the information on this page correct? If not, please let us know.