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Information, Advice & Support (IAS) Manchester - formerly Parent Partnership Service

  IAS MANCHESTER SERVICE WORKING 

Due to the latest government instructions,  the service will now operate as follows until further notice:

Monday to Friday  from 8.30 - 4.00 p.m when a named member of the team will be taking calls on their mobile and also checking the parent in box.

Outside of these hours there is no answer

machine operating so you are advised to email parents@manchester.gov.uk and this will be picked up on the next working day.  The team member on duty will answer calls and pass messages over to other team members as appropriate.

You are advised to contact just the named person for the day as some team members are on leave and so their mobiles will not be answered. You are still able though to use their emails if you already have a case ongoing.   

“If unable to get through on the helpline then leave a message and phone number to receive a call back”.                                  

 

 

APRIL TIMETABLE

DURING LOCKDOWN

 

WEEK 4

 

 

WEEK 5

 

WEEK 6

MONDAY 13th

 

 

BANK HOLIDAY

MONDAY 20th

Carl

07908 259 971

 

MONDAY 27th

Andy

07508 032 231

 

TUESDAY 14th

 

 

 

Margarette

07734 137 410

TUESDAY

21st

Andy

07508 032 231

TUESDAY 28th

Carl

07908 259 971

WEDNESDAY 15th

 

 

 

Laura

07717 340 928

WEDNESDAY

22nd

Laura

07717 340 928

 

WEDNESDAY

29th

Andy

07508 032 231

THURSDAY 16th

 

 

 

Jill

07908 260 005

THURSDAY

23rd

Jill

07908 260 005

 

THURSDAY

30th

Jill

07908 260 005

FRIDAY 17th

 

 

 

Carl

07908 259 971

FRIDAY 24th

Carl

07908 259 971

FRIDAY 1st

Carl

07908 259 971