Welcome To Manchester Local Offer


Welcome to Manchester Local Offer. This is an introduction to who we are and how we can support you, whether you are a parent carer, family member, or working in the city with families. We’re about all things SEND for children and young people up to the age of 25 – that’s special educational needs and disabilities. Use the menu on this page to find out more about us, including our drop ins, newsletter, online directory, and how to get involved. There's also guidance for new parent carers

Local Offer SEND Information Hub

Our Local Offer SEND Information Hub is a specialist resource with a menu in a range of categories, including Education, Short Breaks and Stuff To Do. 

Can’t find what you’re looking for?

Get in touch with our staff member Ali: ali.davenport@manchester.gov.uk, 07971 587963. Ali usually works Monday to Wednesday and will get in touch as soon as she can. You can also contact the Local Offer team.


Manchester Local Offer - localoffer@manchester.gov.uk, 0161 234 1946

Twitter: Manchester Local Offer @MCRLocalOffer, Website: www.manchester.gov.uk/sendlocaloffer


ACCESSIBILITY - Click on the orange circle (top right) to open the ReachDeck toolbar. This provides a range of access options, including text enlargement, MP3 Maker and language translation. You can also make changes from the Accessibility option at the top of each page. 



What is the Manchester Local Offer?


The Manchester Local Offer brings together information in one place. It helps children and young people with SEND up to the age of 25 and their parents understand what services and support they can expect locally. This includes their statutory entitlements which are required by law.  

We're a statutory service. Every local authority has a Local Offer, although they might look different in each area. In Manchester, we're a small team of three sitting within Children & Families in Manchester City Council. We are here for families living in the city of Manchester.

As well as this website, we have regular drop ins, a newsletter with the latest updates, and work with families to help improve services and what’s on offer. Every local authority has to talk with children and young people with SEND and their families to find out what sort of support and services they need. See more in the 'Get Involved & Have Your Say' section. 

See our range of activity in our leaflet - 'More than a website'


Guidance For New Parent Carers


When you have a child with special educational needs and/or disability (SEND), you may not know where to find the information you need. See our Guidance For New Parent Carers.


Our Monthly Drop Ins


Our monthly drop ins are an opportunity for parents, carers and young people to talk to a range of services for advice and information. There is also support from Manchester Parent Carers Forum and Manchester Parent Champions. These are parents of children with special educational needs and disabilities who understand the challenges people face.

We have a rolling programme of drop ins around the north, central and south areas of the city. Find the dates of forthcoming drop ins.


Our Newsletter


Our regular newsletter has all the latest news and updates relating to SEND families. This includes schools and education, finance and household, emotional wellbeing, and stuff to do. It’s the best way to find out what’s on offer for Manchester families. We also share ways you can have your say and help improve services.

It’s easy to subscribe and you’ll get the newsletter delivered straight to your inbox. Email ali.davenport@manchester.gov.uk.

You can see a list of past newsletters here, with an idea of what is in each one.


Our Local Offer SEND Information Hub


Our Local Offer SEND Information Hub has a wide range of resources, including the following categories: Benefits & Grants, Emotional & Mental Wellbeing, Education including EHC Plans, Household including Energy & Digital Support, Short Breaks, Stuff To Do, Support From Organisations, Travel and Young People. 

Please let us know if there is any topic not on the list that you would like information about.


Using Our Online Directory


If you can't find what you need in our online directory, check out our Local Offer SEND Information Hub. If you still can’t find what you’re looking for, please get in touch with our staff member Ali Davenport or the Local Offer team using the contact details at the top of this page.


The Manchester Local Offer online directory has a huge range of information for SEND families in the city of Manchester. This includes education, health and social care, travel and transport, and stuff to do.  Services and events have their own page, or entry, which are categorised and put onto the database. You can search this database in different ways.

Start at our main Local Offer page.

How to search:

  • At the top of the page there is a search facility. Type in words and hit the search button to find out about local services and organisations.
  • You can also browse by age and subject further down the page. You will see pictures with headings (eg. Health & Social Care, Education). If you click on these, you will see further headings with sub-categories (eg. Short Breaks & Other SEN support) You also have the option of selecting age-ranges to search under by clicking the tabs.


If you offer support or services to children and young people with SEND in Manchester, would you like your service to be listed in the Local Offer? Find out more and how to have ownership here.


Local Offer In Other Languages

Website information on the Local Offer can be translated into numerous languages.

On a computer or tablet - At the top right of each webpage there is an orange circle. Click on this and it opens the ReachDesk, offering a range of accessibility tools. One of these has two small boxes, the front one with an 'A' inside it. Click on this and select the language. 

On a mobile phone - On the top right of each webpage there is an orange circle. (If you can't see it, flick the page to the left. It might be hiding!) Clicking on this opens the ReachDesk. Select the settings button and choose your language.  

Get Involved & Have Your Say


You and your young person can have a say in the support and services you need. By sharing your experiences and working together with us and other organisations, we can make positive changes that benefit all SEND families in the city.

Find out how to Get Involved & Have Your Say.

How You Are Having A Say


Following the Ofsted / CQC Joint Inspection on SEND in Manchester, in early 2022, the findings were published. This acknowledges the culture of co-production and collaborative working in Manchester. Thank you to all the parent carers and children and young people who took part. 

Here are some of the ways parent carers and young people are having their say to help make things better for SEND families in the city:

  • Co-production newsletters: In these special editions of the newsletter - July 2020July 2021 and July 2022 - we share the co-production work in the city.
  • Watch this fun video about Manchester Local Offer and stuff to do, made by students from Loreto College.

  • Projekts collaborated with Billy & Andy's Music School to run skateboarding and music sessions for young people with SEND in April to July 2022. This film shows what it was like for the young people who took part.

  • A video sharing experiences of the Summer SEND Community Offer 2021. The summer offer, involving many different activities for the school holidays, was created in partnership with Manchester Local Offer, Manchester Parent Champions, Manchester Parent Carer Forum and Greater Manchester Youth Network. Thank you to everyone who helped make the film, especially the GMYN Changemakers.



Is the information on this page correct? If not, please let us know.