Welcome To Manchester Local Offer


Welcome to Manchester Local Offer. This is an introduction to who we are and how we can support you, whether you are a parent carer, family member, or working in the city with families. We’re about all things SEND for children and young people up to the age of 25 – that’s special educational needs and disabilities. Use the menu on this page to find out more about us, including our drop ins, newsletter, and how to get involved. There's also guidance for new parent carers. 

Local Offer SEND Information Hub

Our Local Offer SEND Information Hub is a specialist resource with a menu in a range of categories, including Education, Short Breaks and Stuff To Do. 

Can’t find what you’re looking for?

Get in touch with our staff member Ali: ali.davenport@manchester.gov.uk, 07971 587963. Ali usually works Monday to Thursday morning and will get in touch as soon as she can. You can also contact the Local Offer team.


Manchester Local Offer - localoffer@manchester.gov.uk, 0161 234 1946

Twitter: Manchester Local Offer @MCRLocalOffer, Website: www.manchester.gov.uk/sendlocaloffer


What is the Manchester Local Offer?


The Manchester Local Offer brings together information in one place. It helps children and young people with SEND up to the age of 25 and their parents understand what services and support they can expect locally. This includes their statutory entitlements which are required by law.  

We're a statutory service. Every local authority has a Local Offer, although they might look different in each area. In Manchester, we're a small team of three sitting within Children & Families in Manchester City Council. We are here for families living in the city of Manchester.

As well as this website, we have regular drop ins, a newsletter with the latest updates, and work with families to help improve services and what’s on offer. Every local authority has to talk with children and young people with SEND and their families to find out what sort of support and services they need. See more in the 'Get Involved & Have Your Say' section. 

See our range of activity in our recent leaflet - 'More than a website'


Guidance For New Parent Carers


When you have a child with special educational needs and/or disability (SEND), you may not know where to find the information you need. See our Guidance For New Parent Carers.


Our Monthly Drop Ins


Our monthly drop ins are an opportunity for parents, carers and young people to talk to a range of services for advice and information. There is also support from Manchester Parent Carers Forum and Manchester Parent Champions. These are parents of children with special educational needs and disabilities who understand the challenges people face.

We have a rolling programme of drop ins around the north, central and south areas of the city. Find the dates of forthcoming drop ins and information and contacts for the next drop in here.


Our Newsletter


Our regular newsletter has all the latest news and updates relating to SEND families. This includes schools and education, finance and household, emotional wellbeing, and stuff to do. It’s the best way to find out what’s on offer for Manchester families. We also share ways you can have your say and help improve services.

It’s easy to subscribe and you’ll get the newsletter delivered straight to your inbox. Email ali.davenport@manchester.gov.uk.

You can see a list of past newsletters here, with an idea of what is in each one.


Our Local Offer SEND Information Hub


Our Local Offer SEND Information Hub has a wide range of resources, including the following categories: Benefits & Grants, Emotional & Mental Wellbeing, Education including EHC Plans, Household including Energy & Digital Support, Short Breaks, Stuff To Do, Support From Organisations, Travel and Young People. 

Please let us know if there is any topic not on the list that you would like information about.


Using Our Online Directory


You’ve told us that our online directory isn’t always easy to use. As an alternative, our Local Offer SEND Information Hub may help you find what you need. If you still can’t find what you’re looking for, please get in touch with our staff member Ali Davenport or the Local Offer team using the contact details at the top of this page.


The Manchester Offer online directory has a huge range of information for SEND families in the city of Manchester. This includes education, health and social care, travel and transport, and stuff to do.  Services and events have their own page, or entry, which are categorised and put onto the database. You can search this database in different ways.

Start at this page.

How to search:

  • Using the boxes at the top of the page you can search by category, keywords and place name or postcode.
  • If you scroll down the page, you will see pictures with headings (eg. Health & Social Care, Education). If you click on these, you will see further headings with sub-categories (eg. Short Breaks & Other SEN support).
  • You also have the option of selecting age-ranges to search under by clicking the tabs.


If you offer support or services to children and young people with SEND in Manchester, would you like your service to be listed in the Local Offer? Find out more here and how take ownership of the record if your service is already listed.


Local Offer In Other Languages


Website information on the Local Offer can be translated into numerous languages.

On a computer or tablet - At the top of each webpage there is a Google Translate facility. Select a language and it quickly translates the text.

On a mobile phone - On the top right hand side is a button with three lines. Click on it and you will see 'Accessibility'. When you go into this page, you will see the Google Translate facility. Select a language to translate the text. It can take a little longer on a phone. 

You can also change the text size and visual theme in the Accessibility settings. 

Get Involved & Have Your Say


You and your young person can have a say in the support and services you need. By sharing your experiences and working together with us and other organisations, we can make positive changes that benefit all SEND families in the city.

Find out how to Get Involved & Have Your Say.

How You Are Having A Say


Here are some of the ways parent carers and young people are having their say to help make things better for SEND families in the city:

  • A video sharing experiences of the Summer SEND Community Offer 2021. The summer offer, involving many different activities for the school holidays, was created in partnership with Manchester Local Offer, Manchester Parent Champions, Manchester Parent Carer Forum and Greater Manchester Youth Network. Thank you to everyone who helped make the film, especially the GMYN Changemakers.
  • Co-production newsletters: In these special editions of the newsletter - July 2020 and July 2021 - we share the co-production work in the city.



Is the information on this page correct? If not, please let us know.