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- Helpline: 8am - 8pm Monday to Friday; 8am - 5pm weekends
- Manchester Town Hall ExtensionMount StreetManchesterMain Switchboard: 0161 234 5000 Main Switchboard: 0161 234 5000
- Monday to Friday: 9m to 4pm
- 0333 900 9032 0333 900 9032
- Helpline open Monday to Friday: 8am–8pm; Saturday: 9am–1pm0800 138 7777 0800 138 7777
- The offices are open Monday-Friday 9:00am-4.pm, emergency advice is available during this time. The IRC computer/phone area is currently available Mondays, Tuesdays & Thursdays 9:00am-5:00pm, although please be aware this is subject to staff availability.