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Personal Alarms and Medical Helpline - Taking Care

Taking Care support the elderly live independently at home with personal alarms and telecare products providing 24/7 support. 

Personal alarms connect the alarm holder to the 24 hour response centre at the press of a button should they suffer a fall or medical emergency. The response centre will contact the alarm holder using the alarm's loudspeaker. If further assistance is required, the response centre will contact the emergency services or keyholders.

Customers in Manchester can choose to have the personal alarm installed on their behalf by a Taking Care advisor, who will also demonstrate how to use the service.

Customers can enhance their personal alarm service by adding fall detectors, GPS personal alarms, and dementia trackers. Customer can also subscribe to a medical helpline and medication information service, providing alarm holders with telephone access to qualified nurses or trained pharmacists if they have concerns about their well-being or a questions about their prescriptions.

Where to Go


When is it On?

Date & Time Information
Personal alarm support 24/7. Sales and enquiries 9am - 5pm Monday - Friday

Other Details

Associated Cost
Referral required?

Who to Contact

Taking Care
Customer Support
0800 0857 371
Last Updated: 13/11/2020