24 Hour Supported Accommodation and Care Service
Continuing Care Ltd is a family run business which offers home care support to individuals suffering from Mental health and physical illness through a person-centred approach. The aim of the service is to provide a safe and personalised package of care which promotes independence, choice social inclusion and empowerment of living independently in the community.
Our Client profile:
- Adults aged 18 and over.
- Individuals diagnosed with mental health needs, Learning disabilities, physical disabilities.
- Personality disorder
- Autistic spectrum
- Section 117 aftercare
- Forensic history
- Community Treatment Order
- Deprivation of Liberty Safeguards
OUR SERVICES AT A GLANCE
Our experienced staff work closely with service users and their families to support them on their journey towards increased independence and offer the highest quality of life.
We aim to offer short or long term care to individuals with continuing physical or mental health requirements after discharge from hospital. The NHS is already under a lot of pressure with the current Covid pandemic and influx of patient admissions. Our service is the pillar to reduce long hospital stays and revolving door admissions.
We are compassionate about our job because we are committed to making our clients life more enjoyable.
Aims and objectives
- To provide highest quality care to people in their own homes or specially adapted housing/ supported living accommodation.
- To progress through a care pathway that fulfils each individuals maximum potential
- Staff are caring, show empathy, respect and preserve dignity of service users.
- To provide support and companionship in supported living accommodation
- Offer rehabilitation, focus on recovery and any assistance necessary for the service user to lead a fulfilling life.
- To provide a service that takes into account people’s choices, voice, preferences, personal circumstances and individual abilities.
- To provide support that is tailored to each person’s needs.
- To provide a service which is anti-discriminatory and non-judgemental.
- We deliver high quality of care and offer support to address physical, mental, psychological and social needs.
- Offer respite to families and carers
- Aim to reduce hospital stay and support people in their own home where possible.
- To offer maximum flexibility to funding Commissioners and the service users when allocating care package. Whether the person requires a minimum of one hour to 24 hours support per day, each package will be considered accordingly.
- Work in partnership with other agencies, ie GP’s, Social services, Police, Hospitals, Community teams etc.
Who to contact
Where to go
- 61 Broadoak
61, Broadoak Road
- M22 9WF
- View M22 9WF on a map
61 Broadoak ia a 4 bedroomed 24 hour supported living accommodation extensively refurbished to meet the resident’s needs in a relaxed and homely environment. It is situated on a residential road in Wythenshawe M22 9WF. The property boasts itself with a large rear garden, pergola, and a summer house to be enjoyed by residents and visitors. Service users are aged between 18 and 65 years and specialise in supporting both males and females who have complex and enduring mental health needs including those with diagnosis of treatment resistant psychosis, mood disorders, personality disorder, learning difficulties, dementia and other physical requirements.
61 Broadoak is within walking distance to the local high street, shops and amenities with a well-established bus and tram links to Manchester City. Facilities nearby are the Forum, Adult Learning College, Wythenshawe Town Centre, Community Health Centre, gym and church. Shopping facilities are supermarkets such as Asda, Wilko, B&M bargains and fast food shops such as KFC, McDonalds, Dominoes and many more.
The 24 Hour Supported accommodation has CCTV in communal areas, Fire doors and locked medication cabinets in each bedroom to promote safety and security of residents. Residents enjoy a communal kitchen and an open plan dining and living area with a large TV. There is a shared bathroom on the first floor, wash basin in each room and one WC downstairs. There are two large bedrooms, one double and a small bedroom all partly furnished with a single bed and storage cupboards. The house has an open-door policy where residents will have their own front door key and their bedroom key. There are large windows which allow fresh air and natural light brighten the home and promotes a lively atmosphere.
61 Broadoak is staffed 24 hours a day seven days a week, with wake and sleep-in staff, depending on individuals’ requirements. One support worker is based over the 24-Hour shift, and an extra Support worker for any other allocated 1:1 care support. Individuals referred to the service will be 18 years and over, older adults classed as vulnerable due to their physical or mental conditions. We accept informal patients, patients on CTO, DOL’S for short and long-term depending on their needs. Care packages are discussed at the discharge planning meetings with Care Professional, CCG’s and families. Support offered can range from an hour to several hours a week or some patients require only accommodation which is staffed 24 Hour. We are flexible around planning support packages and work in collaboration with the funding and community teams. Support plans are patient-centred and reviewed regularly in review meetings/ yearly meetings.
Service users have their own tailored packages of care including flexible individual weekly programs which include:
Promotion of activities for daily living
Weekly key worker sessions to discuss treatment and progress
Access to the community facilities including GP and dental practices, local transport network, college, leisure Centre, voluntary work, local support groups, church.
Budgeting skills development
Residents team meetings
Individual review with the Home Teams
Reintroduction to employment
Our approach is grounded in the promotion fostering self-esteem, self-advocacy and self-empowerment providing a sound base for moving to more independent living
- Associated Cost
- Referral required
- Referral Details
Please contact us via our web page www.continuingcareltd.co.uk
Referral form can be sent on request
- Other notes
Introduction of 61 Broadoak Road, Continuing Care Ltd
Continuing Care is a 24 hour supported accommodation and care Service based focussing on Rehabilitation and Recovery for adults with complex mental health disorders including multi morbidity and on-going mental health and physical health conditions for adults.
The aim of the service is to provide patient centered, safe and high quality of to all our patients. Our strategy is to improve the manage mental health conditions, support with rehabilitation, independence and to improve quality of life for individuals who would have recently been discharged from Mental Health settings or Hospitals. Some individuals somtimes require extra support with cooking, cleaning, laundry, shopping and escort to health appointments and these can be facilitated as a planned care package.
Continuing Care aims to offer positive rehabilitation & long-term care. Our focus is on best practice with an integrated collaborative framework that will deliver quality clinical programmes with a person centred approach, which values individual’s cultural, spiritual and religious beliefs with a robust set of outcomes and evaluation measures.
We use purposeful evidence based practice interventions which enables people to connect and become part of their community and be satisfied and successful in their living, working, learning and social environment of their choice.
The patients using Continuing Care are encouraged to take an active and collaborative role in their care, through shared decision making with the team, involvement of carers at the earliest opportunity and by offering a choice of specialist and bespoke interventions.
In summary, service users are provided with:
- Holistic, person centred care to meet psychological, social, physical and spiritual needs of the individual, regardless of ethnic, cultural, spiritual or religious beliefs, disability, age, or sexuality.
- Promotion of physical health and wellbeing.
- Patient centred specialist assessment, care planning formulation, involving family, carers and significant others where appropriate.
- Improve patient outcomes so that individuals can live a meaningful and contributing life.
- Therapeutic interventions, care and support in an environment that is safe and conducive to maximising the potential rehabilitation of the individual where appropriate.
- Links to external agencies.
- Co-ordinated and integrated care, so that individual’s needs are met at the appropriate time and transitions from the service are actively managed by maintaining the appropriate level of support at the point of transition and subsequent to discharge. This means that transitions are as seamless as possible.
- Promote a positive risk taking culture.
- Involve the service users in decisions about their care in order to promote autonomy, empowerment and independence.
- Develop relationships with patients that promote autonomy and concordance with treatment
- Empower patients to manage and monitor their own conditions as much as possible
- Encourage involvement in support networks
- Adopt an approach that aims to improve the quality of life by taking account of the person’s individual preferences for treatment, lifestyle, needs and health priorities.
We recognise that carers, family member’s friends and neighbours may play a key role key role in a patient’s life and recovery. Evidence highlights the impact this supporter role can have on the person providing the support and we will therefore:
- Provide carers with a welcome Pack. This contains important information about Continuing Care and the supported accommodation .
- Have a named staff member who will have a role as a Keyworker, who along with a number of other functions will ensure the implementation of the Supporters Charter
- Encourage supporters wherever possible to be involved in the patients care and treatment from the point of admission and through to discharge.
- Seek supporter’s views through feedback channels and act upon these views for service improvement developments.
All referred patients will be over 18 years old or CAMHS services approaching their 18th birthday with a view of admission post 18.
The key focus is on people with chronic and enduring mental disorders whom have multiple areas of need associated with complex mental health disorders and co-morbidities. They would be either stepping up from the community or being discharged from Hospitals or other healthcare services.
Most will have a diagnosis of Psychosis, Schizophrenia and or affective disorder and are referred at the point when it has become clear that they have responded adequately to usual treatment and are ready to be discharged home or in the community. They may have needs that impact on their ability to function at several basic and complex skill levels and which may limit their capacity for future change. They will usually have had experience of rehabilitation settings or been considered for such settings. They will have potential to benefit from support offered by the unit to progress towards their personal recovery utilising a range of methods both directive, non-directive and personal support.
Patients will usually have significant levels of disability from complex co-morbid conditions, such that they require an enhanced level of support that Continuing Care offers.
Pathway to admission:
Two members of the MDT, to provide a holistic approach, will usually assess patients that are referred to the service.
The aim of our pre-admission assessment is to ensure that the clinical team understands the whole of the patient’s needs and wishes. Once the initial assessment has been done the team will meet to discuss whether we feel we can achieve the goal of helping the patient to regain their independence, and move to a life worth living in the community, or if a longer term bed is required we will ensure we can meet the patients’ needs by having a full MDT meeting to decide as a team if we feel we are the appropriate placement for the patient. If we feel we can achieve that with the patient, we will offer admission
From the point of offering a bed, the clinical team is planning for discharge, unless a long-term bed is required, and everything we do is for that purpose. However, our aim is not just discharge from hospital; it is discharge to a life the patient wants. This cannot succeed unless the patient is empowered to take responsibility for their future. This is why our emphasis, from the start, is on a partnership between the patient and the team that progresses steadily towards the patient regaining autonomy in their life.