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The IDVA service - Domestic violence and abuse, how we can help!

What is IDVA?

The Independent domestic violence advisory (IDVA) service is a small team of Independent domestic violence advisors/advocates (IDVA's ) that support victims/survivors and their family, who are experiencing domestic violence and abuse (DVA) and have been assessed as high risk of serious harm and homicide. Our aim is to make them feel safer.

 

How do we do this?

Safety planning - With each victim/survivor who agrees to support, we will look at the harm towards them and look at a plan to reduce the harm.

Information on Civil options available - part of the plan may look at orders from the civil court to prevent the abuser from making contact with the victim/survivor and/or children. The IDVA will support through this process. * IDVA's are not qualified legally advisors, therefore cannot give legal advice, however are experienced with supporting through the process. There maybe a charge for civil orders.

Information on Criminal options available - if the victim/survivor has reported the crime to the police or need help to do so, the IDVA will support through this process. They will also support the victim/survivor in court.

Sanctuary advice/assessment - This is a scheme to make anyone experiencing DVA, to feel safe in their home by providing addition security - lock change, window locks, chain on the door and more. This is available ot all residents of Manchester who are experiencing DVA regardless of the level of risk.

Housing options advice - The IDVA will also discuss housing options if the victim/survivor no longer feel safe in their own home.

Home Fire Risk Assessment - The IDVA can make a referral to the fire service, who will go through safety planning if there is a fire and/offer new smoke alarms and letterbox cover to the front door.

Further support - The IDVA service can refer to other agencies should the victim/survivor need long term support and eduction around DVA or emotional support.

 

Who do we support?

The IDVA service supports all residents of Manchester over the age of 16 years, regardless of ethnic origin, religion, gender, gender reassignment, sexual orientation, disability and relationship status. 

 

Note: The IDVA service does not complete group work or education to DVA victims/survivors, but we can refer to the most appropriate service(s).

 

 If you think we can help you contact us by email advisory.service@manchester.gov.uk or by telephone on 0161 234 5393.

For professionals:  A Risk indeicator checklist must be completed and referred to MARAC, referrals must be uploaded to SharePoint before the team will pick this up.

 

DUE TO THE COVID 19 CRISIS WE ARE NO LONGER TAKING CALLS TO THE OFFICE AS THERE IS NO ONE WORKING FROM THERE

PLEASE EMAIL 

IF YOU SOMEONE IS HURTING YOU OR SOMEONE KNOW NOW

PLEASE CALL 999 FOR EMERGENCIES IF YOU ARE UNABLE TO TALK PRESS '55' OR TEXT 999

TEXT THE WORD ‘register’ TO 999. WHEN THE AUTO MESSAGE COME BACK TEXT 'Yes'

OR 101 IF NOT URGENT

Where to Go

Venue address
PO Box 531
Postcode
M60 2JX

When is it On?

Date & Time Information
The main office number will be open Mon- Fri 10am -12pm to 2pm - 4pm
Time of day
Morning
Afternoon

Other Details

Associated Cost
No
Other Costs
Free
Referral required?
Yes
Referral and availability notes

If you live in Manchester are aged 16 or over and are currently experiencing domestic violence and abuse. You can refer yourself by contacting the office, if you have told a professional they may have already referred you to our service.

All of the referrals will be heard at a multi​-​agency meeting (MARAC - multi​-​agency risk assessment conference). All of the agencies will see the referral, based on the information they hear at the meeting, they will look at a plan to keep the victim/survivor and family safe.

Age Range
No specific age
Notes

The definition of domestic abuse: 

is the abuse of someone within an intimate or family relationship. It is the repeated, random and habitual use of intimidation to control another person – usually a partner, ex-partner or other family member. Family members are defined as mother, father, son, daughter, brother, sister, and grandparents, whether directly related, in laws or step family.

Abuse can be physical, emotional, psychological, financial, sexual, or a combination of these. Anyone forced to alter their behaviour because they’re frightened of someone’s reaction is being abused.

Here are some useful links to help keep you safe:

http://www.endthefear.co.uk/

https://hollieguard.com/

https://www.hestia.org/brightsky

https://chat.womensaid.org.uk/

Who to Contact

Telephone
0161 234 5393
Email
advisory.service@manchester.gov.uk
Last Updated: 21/04/2020