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Customer Service Centre at Manchester Town Hall Extension (Entrance on Mount Street)

The Customer Service Centre can help residents to access a range of our services, including:

Housing Benefit and Council Tax
Planning and Building Control
Homelessness services
Licensing and taxi licensing
Payments counters

The centre is not only a one-stop shop for our services - it also assists Manchester residents to move towards positive employment and skills outcomes. The centre offers:

Employment support and advice from the National Careers Service,  Manchester Employer Suite, Central Library Work Club, and Connexions for young people
Training opportunities
Volunteering opportunities
Budgeting and debt advice from the CAB and the Credit Union
Business start-up support through Blue Orchid.

Front-line staff can help improve outcomes for residents looking for work by signposting them to these valuable services on offer within the Customer Service Centre.

Lots of our services can be viewed online, so if you have an enquiry, it is worth checking our website to see if you can manage your query online.

Where to Go

Name of venue
Customer Service Centre
Venue address
Manchester Town Hall Extension
Mount Street

When is it On?

Date & Time Information
Monday to Friday: 9.00am - 5.00pm

Other Details

Supporting people with:
Long term health condition

Who to Contact

Last Updated: 10/02/2020