National Rail Accessibility

View the information on the National Rail website to help make your journey go as smoothly as possible.

Information is available for people who have a disability and need assistance, have mobility problems and need to hire mobility equipment, discounts available for disabled passengers.

We recommend that you book help 24 hours before you travel.

You will need to contact your train provider to book aassistance. Please see the on-line list of providers and telephone numbers from the National Rail Website.

Who to contact

Telephone
0800 022 3720 0800 022 3720
E-mail
customer.relations@nationalrail.co.uk
Website
www.nationalrail.co.uk/.../disabled_passengers.aspx
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