The Sensory Team at Manchester City Council

The Sensory Team is a specialist team within Adult Social Care, providing support for people who are deaf, hard-of-hearing, visually impaired (whether partially sighted or blind) or who have a combined sensory loss.

Services offered: equipment assessments for either hearing loss or sight loss (or dual sensory loss); visual impairment rehabilitation assessments, mobility and/or daily living skills training for visually impaired people; and advice for welfare rights and benefits entitlements, and general information, guidance, advocacy or signposting in relation to other issues that people with sensory impairments may need support with.

Referrals for services/assessments should be made via Manchester Contact Service on 0161 234 5001 (also accessible via RelayUK, or SignVideo for BSL users); The team can be contacted for general enquiries by telephone on 0161 227 3901, or by email at

Who to contact

Contact Position
Sensory Duty Officer
0161 227 3901 0161 227 3901
Support For People With Sensory Loss
Scan to visit this website
Parent Organisation
Manchester City Council

Where to go

Manchester City Council Sensory Team
Gorton South Office
128 Mount Road
M18 7GS
View M18 7GS on a map

Since staff have adopted 'hybrid working', citizens are asked not to come to Gorton South Office unless by prior arrangement or are simply attending to leave messages or hand in documents.


Associated Cost


Age Ranges
18 and over
Referral required
Referral Details

Referrals for assessments by the team should be made via the Manchester Contact Service:

Last Updated

Last updated:


Save to Shortlist
Is the information on this page correct? If not, please let us know.