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FirstStop Housing Advice for older people and their families/carers

FirstStop Advice is an independent, impartial and free service provided by the national charity Elderly Accommodation Counsel (EAC) in partnership with our local and national partner organisations.

The service is for older people, their families and carers. It aims to help them get the help or care they need to live as independently and comfortably as possible.  

Our service is provided through a website (including a questionnaire to help give you think about specific aspects of your home and how you live in it), by telephone and email, and locally by trained housing and care options advisors

We now have a trained advisor in North Manchester available to help you look at your options – this might be as little as a friendly phone call in the first instance or pointing you in the right direction on the First Stop website to get some initial information. 

FirstStop Advice aims to support older people to make choices and decisions that will help achieve their aspirations. Our expertise spans housing choices, care issues and related financial matters. Our mission is to provide whatever information, guidance or practical support you require to make choices that are right for you, and to pursue them.

When is it On?

Date & Time Information
Helpline: Monday to Friday 9-5pm

Other Details

Who to Contact

0800 377 7070
0203 519 6002 (from a mobile)
Last Updated: 16/05/2019